It's so easy to personalise your purchase, please just follow these simple instructions
· Please press buy it now on the item you require
· Proceed to the ebay checkout
· At the ebay checkout page please press MESSAGE TO SELLER
· Add all of your personalisation details, colour choice, etc in the text box.
· Please make sure you always press the ADD button on the text box, as otherwise these details will not be added to your order form, and will not be sent to us.
PLEASE ALSO MAKE CLEAR AND DOUBLE CHECK THE TEXT THAT YOU SEND US, AS WE CAN NOT BE HELD RESPONSIBLE FOR ANY TYPO'S / SPELLING OR GRAMMAR MISTAKES THAT WE ARE SENT. THE WORDING THAT YOU SEND WILL BE THE EXACT WORDING THAT YOU RECEIVE.
SHOULD WE NOT RECEIVE ANY PERSONALISATION DETAILS WITHIN
12 HOURS OF YOUR PURCHASE, THE ITEMS WILL BE SENT WITH NO PERSONALISATION.
SOMETIMES YOU MAY LIKE THE ITEM AS IT IS IN THE PHOTO AND WITHOUT ANY PERSONALISATION. IF THIS IS THE CASE, IT WOULD SPEED UP THE DESPATCH PROCESS FOR YOU IF YOU SEND US A QUICK EMAIL TO STATE THIS.
IT IS WHOLLY YOUR RESPONSIBILITY TO SEND ANY DETAILS REGARDING YOUR PURCHASE ON YOUR ORDER FORM
HOWEVER IF YOU WISH TO MESSAGE THESE SEPARATELY WE HAVE A 12 HOUR TIME FRAME FOR PERSONALISATION, AS REGRETTABLY EBAY DOES NOT ALLOW US TO MAKE LATE SHIPMENTS AND SADLY WE DO NOT HAVE THE TIME TO CONTACT EVERY INDIVIDUAL CUSTOMER TO REQUEST THEIR REQUIREMENTS.
FOR COMBINED POSTAGE, PLEASE REQUEST THE TOTAL FROM SELLER
BEFORE SENDING YOUR PAYMENT AND WE WILL ADJUST THE POSTAGE COSTS BEFORE YOU PAY, AS THIS CAN NOT BE DONE AFTER PAYMENT IS RECEIVED.
MANY MANY THANKS
We always aim to send all goods within 1-2 working days from receiving payment and personalisation details. However at busy periods this is not always possible, so please allow 7-10 days.